SERVPRO of South & West Spokane County Employee Photos

Steve Knight

Steve Knight

Owner

Steve is the hands-on Owner of SERVPRO of South & West Spokane. With dozens of years involved in the Construction and Restoration industry, Steve's driving force is to provide high quality, honest service at a fair price. Steve still believes in small town values including honest and hard work after growing up in Colville, WA. Steve's passions include cycling, triathlons and hunting as well as spending time with his family - Steve is the proud father of 3 boys.

Chris M.

Chris M.

Construction Manager

Chris is our Construction Manager, with over 23 years of construction experience. Chris' hobbies include fishing and spending time with his wife and 2 daughters.

Stephanie S.

Stephanie S.

Office Manager

Stephanie has been with us from the beginning and is the Office Manager here at SERVPRO of South & West Spokane. She retains several certifications from the IICRC (Institute of Inspection Cleaning and Restoration Certification) including Water Damage Restoration Technician (WRT) and Fire and Smoke Restoration Technician (FSRT). Stephanie has several years of experience in the industry.

Stephanie manages and communicates with all team members to stay updated on jobs, documentations and any other issues as the Office Manager. Stephanie works closely with Steve Knight, the Owner, and the Crew Chiefs to ensure each and every job is achieved according to the Standard Of Excellence mandated by the owner of SERVPRO of South & West Spokane.

Stephanie's passions include her kids, sports, horses and the outdoors. She is a native of the West Side of Washington State, and now makes her home north of Spokane with her young, active family.

Jess Hockett

Jess Hockett

General Sales & Marketing Manager

Jess is the General Sales & Marketing Manager at SERVPRO of South & West Spokane. Jess has focused on the development and implementation of creative strategies to help businesses grow his entire career.

As General Sales & Marketing Manager at SERVPRO of South & West Spokane, Jess is responsible for developing, planning and implementing all sales, marketing & product development plans and activities as well as managing our Franchise's sales team. Additionally, Jess develops and grows relationships with industry professionals within the Spokane area.

Jess is the father of 2 active boys here is Spokane, WA. Jess' passions include spending time with his boys, baseball, classic cars, music and the outdoors.

Rachael Hoglin

Rachael Hoglin

Office Manager

Rachael has been with SERVPRO since 1997. With her years of experience as an Estimator and Project Manager, she brings a unique knowledgebase to her current position as Office Administrator.

Daniela

Daniela

Business Development Specialist

Daniela is a Business Development Specialist with nearly 20 years of experience in building and maintaining client relationships. Daniela genuinely cares about helping people, particularly those who are faced with a disaster, and ensuring that they are treated with compassion during such a difficult time.

In her off time, Daniela enjoys spending time with family and friends, the outdoors, music and art.

Suzie

Suzie

Commercial Business Development Specialist

Suzie is a Commercial Business Development Specialist at SERVPRO of South & West Spokane.  Suzie focuses on developing relationships and businesses opportunities with Business Owners, Property & Facility Managers, Government Agencies and Insurance Professionals throughout Downtown Spokane, Spokane's South Hill, Airway Heights, West Plains and in communities west of Spokane including Davenport, Ritzville, Harrington, Wilbur, Reardan, Odessa and their surrounding areas. 

Suzie has over 25 years of experience in developing professional relationships and working with businesses throughout Eastern Washington & Northern Idaho and represents our company as a member of several business groups and associations.

Suzie is the mother of 5 active kids and also a grandmother of 2, Suzie spends her spare time with her family & significant other.