What our Customers say...


I have never been so happy with anyone in the construction business as I have been with SERVPRO of South & West Spokane County.

The customer service at the SERVPRO of South and West Spokane office is really terrific. The owner and all employees I encountered were professional and pleasant. I will gladly promote this company whenever I have the opportunity!

Thank you for doing such a wonderful job cleaning up the smoke damage at our office.

Thank you for cleaning up our small office fire this past week. Project manager Jason Taylor and assistant Daneen made the place looke "Like it never even happened." We thank them for their efforts. Everything is bright and shiny and we are so grateful for their kindness, amazing work and outstanding customer service.

Great team at SERVPRO. Each time we had them we are treated as valued clients.  Spotless work, always respectful staff, on time, affordable. Water is not empowered however their work is spotless! Highly recommended with no nickle and dime add on service charges

All of the SERVPRO staff that assisted us in a BIG mess were extremely professional, courteous and very kind to our entire family. We were also pleased with the end result of the project. Should we ever have a need for SERVPRO's help again, they will be the first ones we call.

I have used this company in the past and I just scheduled another carpet cleaning. They make my carpet look new again. They are the best in the business.

The SERVPRO team was efficient, on budget, on time, and professional! SERVPRO is the only company I would call to fix water damage. Thank you SERVPRO.

SERVPRO arrived at our home within the hour of being contacted by our insurance company regarding basement flooding. They were efficient, professional and dedicated to helping us deal with our flood. Their service was exceptional. Thank you Kelly, Jeremy and Elizabeth, for making a tough situation a little easier with your professionalism and hard work.

When I learned SERVPRO offered their professional carpet cleaning services for homes outside of their restoration business, I had them come do mine. They were awesome to work with, and did a great job. My husband was ill at the time and they went the extra mile to help us. We had them clean several rooms, they were reasonably priced and did a much better job than other carpet cleaning companies I'd used. I'm calling them back again!

The SERVPRO team came in like Superheroes! That trickle of water I heard at 3 a.m. turned out to be a burst pipe. Our home flooded. We were overwhelmed. Jason and his team of professionals jumped in and handled our family's crisis attentively, professionally and with a true respect toward our emotional state. We instantly felt a sense of relief and gratitude. They had a smile on their face and spring in their step. SERVPRO is the go-to company when you need help NOW.

I wanted to say thank you again for the ring you found the other day, while packing our home while it was being worked on. Everyone in the family has been looking for the ring since my mother passed away a few years ago. Thanks again!!

On Friday, January 10th, I witnessed customer service at its best. a resident came down the stairs by our garage where the SERVPRO technicians were working. SERVPRO had a lot of equipment on the floor that would have been a tripping hazard. One of the ladies working for SERVPRO, escorted, by arm, the resident down the hall to the smoke doors to ensure his safety. I certainly appreciated this gesture and so did the resident. Thank you!

They went above and beyond. They were great! Thank you to the SERVPRO team, they were awesome workers. They were respectful, professional and quiet. They made the difference in every way and made it so much better. I couldn't praise them all enough.

Exceptional customer service. Everyone was so helpful and kind and did a great job in cleaning. Thank you!

Everyone conducted themselves in a highly professional manner throughout this ordeal. Every step was above and beyond my expectations. Great Job!

I was EXTREMELY pleased with the service we received. It was prompt, professional, courteous, over and above my expectations. Thank you so much! I have absolutely no reservations in recommending your services to others.

I'm so happy I chose your company. The staff were all incredible people. The work is excellent. Kudo's to all the nice people. I definitely will recommend your company to anyone and everybody. Thank you so much.

Thank you so much for your expertise in cleaning up "The Flood". We are very happy with the results. The crew was excellent!!

Thanks for being so fast at helping us fix our water problems!

SERVPRO arrived quickly, which defiantly reduced the amount of damage. They had the carpets shampooed and floor molding replaced quickly. Job well done! Thanks!

SERVPRO was very professional, prompt and polite. I am very impressed with the level of service and could not have asked for better service.